In case you haven’t received it in the post, the letter regarding DJC’s takeover by FirstPort has now been sent out. It says that it is a “further update” but as far as we know it’s the first communication with owners.
There’s also a letter which says that the first was sent in error and there’ll be another one on its way soon; however, it seems most people got the correct one the first time around (so didn’t need an apology!).
The content of both letters are self-explanatory and you can download a copy of the first one (dated 8th June) here. For what it’s worth the second one (dated 12th June) is here.
If you’re trying to register with their My Home portal as they suggest, you might find that there are several issues with the registration process and it may be necessary for you to call to ask them to email a registration link.
You’ll also notice that the way the letter is addressed is incorrect, so we will be advising FirstPort of the correct format for future postal communications.
Not a very good start, but it’s early days yet.